Has your landlord ignored you?

Call 0800 612 4690 to receive FREE, no obligation advice

9am – 9pm, 7 days a week

Does your home suffer from damp or mould?

Call 0800 612 4690 to receive FREE, no obligation advice

9am – 9pm, 7 days a week

Does your home suffer from a rodent or cockroach infestation?

Call 0800 612 4690 to receive FREE, no obligation advice

9am – 9pm, 7 days a week

Has your home suffered from flooding or a water leak?

Call 0800 612 4690 to receive FREE, no obligation advice

9am – 9pm, 7 days a week

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    Is your home in need of repair?

    Is your family’s health at risk?

    If your landlord has not repaired your home a month after you have complained about repair problems or rodent infestation, you are legally entitled to get a lawyer / solicitor to make your landlord repair your home for you and your family. Your tenancy agreement will not be affected.

    It is your legal right to live without constant leaks, damp, rotting windows, a broken boiler or rodent or cockroach infestation.

    Housing Disrepair Helpline is a claims management company. It is possible to make a claim yourself for free through the Housing Ombudsman service.

    For FREE housing advice, call 0800 612 4690
    Helping families across the UK
    9am - 9pm - 7 days a week

    Housing Disrepair Claims

    We evaluate claims on a case to case basis. Areas you can potentially claim for are:

    • Compensation for living in a property with disrepair
    • Personal property that has been damaged due to disrepair
    • Injury to your health caused by the disrepair.

    We will to respond to all phone enquiries made between 9am and 9pm immediately and all online enquiries within 24 hours. Postal enquiries are responded to within 48 hours of being received.

    Our primary aim is to get your home repaired to your solicitor’s standard not to the landlord’s standard. Everyone has a legal right to live in a well maintained property.

    A landlord will offer compensation depending upon the severity of the disrepair and the length of time,compensation varies on a case to case basis.You can also claim for any personal items you have had to replace due to the disrepair.

    For a claim to succeed you must have advised your Landlord. We can assist in helping you do this free of charge.